Some Macintosh OS users have reported that they cannot record their screen. Below is a guide that might be helpful. 


Step 1: Go to ‘System Preferences’ on your device. 

A picture containing text, electronics 
Description automatically generated 

Step 2: Now that the application is open. Navigate towards ‘Security & Privacy’. 

Graphical user interface, application, Teams 
Description automatically generated 

Step 3: Once you’ve opened up ‘Security & Privacy’, select ‘Privacy’ in the task bar. 

Graphical user interface, text, application 
Description automatically generated 

 

 

 

 

Step 4: On the left-hand side, scroll down and select ‘Screen Recording’. 

Graphical user interface, application 
Description automatically generated 

Step 5: Turn on capability for ‘zoom.us’. A pop-up may appear requesting your password to allow these changes.  

Graphical user interface, text, application 
Description automatically generated